Frequently Asked Questions
Everything you need to know about our handcrafted products and services.
What is the typical shipping time for an order?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days, while expedited options are available at checkout.
Are your products truly handmade?
Yes, every item at ArtsCrafted is meticulously handcrafted by skilled artisans. Because of this, slight variations in color and texture may occur, making each piece unique.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that custom or personalized orders are final sale.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated during the checkout process.